Manypeopleneglectthismostimportantcommunicationskill.
Doyouknowthatwespendanaverageofourwakingdaycommunicating?
Ofthiscommunicationtime,9%isspentwriting,16%reading,30%talkingand45%listening.
Immediatelyafterhearingsomething,mostofuscanrecallonly50%ofwhatwehear.Withintwotoeightweeks,wecanrecallonly25%orlessoftheoriginalmessage.Ourmentalattitudesreduceourabilitytoretainwhatwehear.
Somesuggestionstobeingagoodlistenerarementionedbelow.
Firstofall,stoptalking—youcan?tlistenwhileyouaretalking.
Askquestions—whenyoudon?tunderstand,whenyouneedfurtherclarification,whenyouwantthemtolikeyouandwhenyouwanttoshowthatyouarelistening.
Don?tinterrupt—givethemtimetosaywhattheyhavetosay.
Concentrateonwhattheyaresaying—activelyfocusyourattentionontheirwords,theirideasandtheirfeelingsastheyrelatetothesubject.
Lookattheprospect—bylooking,itgivesthemconfidencethatyouare,infact,listening.Ithelpsyoutoconcentratetoo.
Leaveyouremotionsbehind—trytoforgetyourownworriesandproblems.Leavethemoutsideofthemeetingroom.Theywillpreventyoufromlisteningwell.
Understandthemainpoints—concentrateonthemainideasandnottheillustrativematerial.
Don?targuementally—whenyouaretryingtounderstandotherpeople,itisahandicaptoarguewiththemmentallyastheyarespeaking.Thisonlysetsupabarrierbetweenyourselfandthespeaker.
Usethedifferenceinrate—youcanlistenfasterthanyoucantalk.Sousethisratedifferencetoyouradvantagebystayingontherighttrack,anticipatingwhattheyaregoingtosay,thinkingbackoverwhattheyhavejustsaidandevaluatingthedevelopmentoftheirargument.Youspeakatabout100to150wordsperminute,butyouthinkat250to500.
Learntolistenandyouwillachieveagreatsuccessinyourlife.
宁夏仲莱供稿
标签:宁夏论文; Firstofall论文; stoptalking论文;