旅游英语专业学生跨文化交际能力的调查研究

论文摘要

随着国际上政治经济文化交流日趋频繁,中西方文化交流达到前所未有的繁荣程度,相应的,国际旅游业也迅速发展壮大起来。改革开放以来,我国旅游业飞速发展,已成为国民经济的新的增长点。然而,既掌握旅游知识和技能,又具有扎实英语语言功底和较强的跨文化交际能力,具备良好综合素质的实用人才更为紧缺。为满足我国涉外旅游业发展对此类人才的需求,许多高职院校都开设了旅游英语专业。但由于发展时间不长,缺乏相关理论及实践的支撑,加之各院校多采用传统的学术型人才培养模式,教学与实践脱节,导致培养出的学生与市场实际需求有较大的差距。目前,一些高职院校已经开始认识到在旅游英语教学中培养跨文化交际能力的重要性,在指导思想、课程设置、课堂设计和教材上对旅游英语教学进行研究,并加以改进,期望改变传统的“语言+旅游知识”的培养模式,把跨文化交际能力作为一种国际旅游英语人才必须掌握的能力来培养。本文作者结合当前旅游英语专业学生英语语言和交际能力发展的实际,设计了一套调查问卷,对江苏经贸职业技术学院90名旅游英语专业学生进行了测试和访谈,并对外国游客进行了满意度调查,运用定量分析的研究方法,讨论了旅游英语专业学生的跨文化交际能力现状,得出以下结论：第一,旅游英语专业学生跨文化交际能力普遍较低；第二,旅游英语专业学生普遍缺乏语用知识和西方文化知识,对东西方文化差异也缺乏了解；第三,老师在文化教学方面没有给予足够的重视；第四,外国游客对涉外旅游从业人员的语言能力、互动交往能力和文化差异意识方面满意度较低。基于研究并结合作者的教学经验,本文提出了一些有关如何培养旅游英语专业学生跨文化交际能力的方法和建议,以培养跨文化交际能力为目的,将语言教学和文化教学相结合,使学习者在未来的跨文化交际中取得成功。

论文目录

• 摘要
• Abstract
• Chapter One Introduction
• 1.1 Background of the present study
• 1.2 Aim of the present study
• 1.3 Significance of the present study
• 1.4 Organization of the thesis
• Chapter Two Literature Review
• 2.1 Relevant researches abroad
• 2.2 Relevant researches at home
• 2.3 Comments on the current situation of the research
• Chapter Three Theoretical Framework
• 3.1 Theories on intercultural communication
• 3.1.1 Intercultural communication
• 3.1.2 Intercultural communicative competence
• 3.1.3 Importance of developing intercultural communicative competence
• 3.2 Theories on intercultural tourism
• 3.2.1 Definition of intercultural tourism
• 3.2.2 Typical intercultural tourism——international tourism
• 3.2.3 Impact of cultural differences on intercultural tourism
• 3.3 Tourism English and tourism-English major
• Chapter Four An Investigation of Tourism-English Majors' Intercultural CommunicativeCompetence
• 4.1 Methodology
• 4.1.1 Purpose of the investigation
• 4.1.2 Participants of the investigation
• 4.1.3 Instruments of the investigation
• 4.1.4 Data collection
• 4.2 Data analysis
• 4.2.1 Analysis of Test One
• 4.2.2 Analysis of Test Two
• 4.2.3 Analysis of questionnaire
• 4.2.4 Analysis of interview
• 4.3 Discussion
• 4.3.1 Discussion on results of the investigation
• 4.3.1.1 Discussion on Test One
• 4.3.1.2 Discussion on Test Two
• 4.3.1.3 Discussion on questionnaire
• 4.3.1.4 Discussion on interview
• 4.3.2 Discussion on current situation of students' intercultural communicative competence
• 4.3.2.1 Deficiency of language
• 4.3.2.2 Deficiency of cultural knowledge
• 4.3.2.3 Pragmatic failure
• 4.3.3 Discussion on deep-structure situation of students' intercultural communicative competence
• 4.3.3.1 The differences of fundamental spirit
• 4.3.3.2 The differences of thought patterns
• 4.3.3.3 The differences of language and culture
• 4.3.3.4 Expression of oriental and western differences in tourist activities
• Chapter Five Implication of the Investigation
• 5.1 Developing intercultural communicative competence with a fusion model
• 5.2 Perfecting the curriculum
• 5.3 Enriching the learning materials and learning methods
• 5.4 Improving students' cultural information
• 5.5 Improving teachers' cultural quality
• Chapter Six Conclusion
• 6.1 Conclusions
• 6.2 Limitations
• Bibliography
• Appendix 1
• Appendix 2
• Appendix 3
• Appendix 4
• Acknowledgement