西方修辞视野下的120话语研究 ——以福州120会话分析为例

论文摘要

本研究拟从福建省急救中心原始的报警、接警录音语料入手,从西方修辞学的视角,分析中国人群在紧急状态下运用语言报警、呼救的特点,以及120调度人员接警、调度语言的效率特点等。研究的最终目标是揭示国人在紧急状态下言语的特点,指导紧急救援会话实践,提高这一特殊修辞形势下的交流效率,确保120指挥调度的有效性与权威性。本文拟探讨的总体问题包括：急救呼救、接警、调度会话的宏观和微观语用状态如何?“紧急呼救”这一特殊修辞形势的修辞特征是什么?呼救者与120调度员的角色关系和权势关系,以及120的机构修辞人格与120工作人员个人修辞人格在何种程度上、如何影响着120会话?分析紧急医疗救援这一修辞形势的特点及其有效沟通成为本研究的关键。在具体论述的过程中,我们引用西方修辞学理论中的“修辞形势”概念及其三要素来具体分析这一会话的特点,探究呼救者与120调度员在这个特殊的形势下话语权力的争夺及特征并探讨影响这一特殊话语的修辞影响因素。

论文目录

• 中文摘要
• Abstract
• 中文文摘
• 目录
• Introduction
• 0.1 Research Orientation and Method
• 0.2 The significance of the research
• 0.3 Thesis organizaiton
• Chapter One Relevant researches at home and abroad
• 1.1 An overview
• 1.2 Research on emergency calls for medical service at home and abroad
• Chapter Two Rhetoric and what it can offer to our study
• 2.1 Western rhetoric—definition and understanding
• 2.1.1 Different definitions of rhetoric
• 2.1.2 Functions of rhetoric
• 2.2 The development and arrgument of the theory of "Rhetorical situation"
• 2.2.1. A selective introduction of "kairos"
• 2.2.2. The theory and three elements of "rhetorical situation"
• 2.3 ethos, pathos, logos-a general introduction
• Chapter Three Analysis on calls for emergency medical service
• 3.1 an overview of institutional interaction and conversation analysis
• 3.2 statistical analysis of cases
• 3.2.1 Features of calls for emergency medical service
• （ⅰ） The interaction is brief but the frequency of turn-taking is relatively high
• （ⅱ） The asymmetrical personal relationship between Cs and CTs
• （ⅲ） CTs exercise many interruptions,intervention and repetition
• （ⅳ） Freguent use of modal particle "Er"
• （ⅴ） A large amount of repetitions is a distinctive feature of emergency calls
• （ⅵ） A departure from routine conversational sequences
• Chapter Four Rhetorical factors influencing the interaction of emergency calls formedical service
• 4.1 An overview
• 4.2. Emergency rescue is a special rhetorical situation
• 4.3. ethos,pathos, logos resorted to in calls to emergeency center
• Chapter Five Conclusion
• Reference
• 攻读学位期间承担的科研任务与主要成果
• Acknowledgements
• 索引
• 个人简历